WEIGHT: 58 kg
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TIER is here to change mobility for good. Take back your city and opt for a conscious and convenient way to move. Follow your instincts, rediscover the joy of movement and pave the way for a clean, car-free future. Download the app first and sign up to start your ride. To download the TIER app, simply click here. Place one foot on the footboard, hands on the handlebar and push-off times with your foot to get going.
Use the right lever to gain speed and the left lever, left-hand brake, or back foot-brake to slow down. Please be aware that the new TIER scooters do not allow backfoot braking. Do not exceed the speed limit of your city. Wear a helmet, be attentive and ride smart. Watch out for large vehicles, do not drive in blind spots, and always be focused and aware of your surroundings.
Park your TIER scooter within our business zone displayed on the map in the app. If you are having issues with starting your rental please go through the following steps to unlock your TIER and enjoy your ride. Our business zone is marked by a grey border on the map. The area outside of the business zone is shaded in dark grey. Please check if you are unsure. Rentals outside of the zone cannot be ended.
You might also be unable to end your ride if you find yourself on the border. Please repark and end your ride once fully inside the business zone. The no parking zones are the red zones visible on the map. You might also be unable to end your ride if you find yourself on the border of the no parking zone. Please repark and try again.
Simply contact us using the contact form here. Please use the email address you used to register with our app and include the scooter ID as well as the time you first tried to end your ride. To comply with local laws, we have implemented reduced speed zones, where your scooter will automatically slow down to the allowed speed.